Business Office Representative

Westfield Gas and Electric (WG+E) and Whip City Fiber (WCF) are seeking an enthusiastic, detail oriented, motivated individual to join our team to provide quality office and administrative assistance in the Accounts Payable, Customer Billing, Collections and Payroll area.
Pay range: $26.23-$32.78

The Business Office Specialist Series is responsible for performing a variety of clerical and administrative duties related to the processing of payroll, accounts payable, billing, collections, and general business office duties. In addition to case processing business office duties, this position is responsible for providing excellent customer service to the public, vendors, employees, and other individuals who have business with the WG+E, consistent with policies on strict confidentiality.

• Correspondence with vendors via telephone and email
• Enter audited invoices for payment into system
• File weekly warrants
• Open mail and process for approval
• Performs related duties and special projects as required
• Prepares correspondence, recurring reports, forms & other documents
• Print emailed invoices and process for approval
• Provide copies of documents on request
• Scan paid invoices into file share
• Verify transactions comply with financial policies and procedures
• Prepares correspondence, recurring reports, forms & other documents
• Create Service Orders
• Understanding of rates/demand/consumption
• Review billing registers
• Use Folding/Insert Machine

• Performs related duties and special projects as required
• Prepares correspondence, recurring reports, forms & other documents
• Use Folding/Insert Machine
• Prints and prepares collection notices for mail (Fed Ex)

• Performs basic calculations for various payroll processes
• Performs related duties and special projects as required
• Prepares correspondence, recurring reports, forms & other documents
• Prepares various basic expenditure and payroll related reports as required
  
  Provides and maintains payroll forms and files
• Reviews and enters time & attendance for employees
• Collect and verify timekeeping information for all employees using the Kronos/UKG payroll platform.

The successful candidate will possess the following attributes:

• Excellent verbal, written, and social skills.
• Proven ability to quickly learn new systems.
• Strong attention to detail.
• Excellent organizational skills.
• Hard working with a problem-solving attitude.
• You must be enthusiastic, motivated, and willing to learn.
• Ability to deal with and maintain confidential and sensitive information.

Required Qualifications, Skills/Abilities and Knowledge

• Ability to handle multiple tasks at once.
• Strong organization and time management skills, as well as attention to detail.
• Excellent interpersonal skills and ability to work in a team.
• Proficiency with PCs, including Microsoft Office Suite. Experience with MS Dynamics GP, MUNIS, and Kronos/UKG Software is preferred.

Qualified candidates are requested to submit an application found online and attach any other relevant documents by Friday, January 2, 2026
. Please, no phone calls.