Teller; Northside Branch
Listed on 2026-01-01
-
Customer Service/HelpDesk
Bank Customer Service -
Finance & Banking
Bank Customer Service
5 days ago Be among the first 25 applicants
This range is provided by Westfield Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$17.00/hr - $24.00/hr
Position: Teller
Department: Retail Banking
Job Status: Full-Time
FLSA Status: Non-Exempt
Grade: 5
Reports to: Branch Manager
Amount of
Travel Required:
Travel as required
Positions Supervised: N/A
Position SummaryProvides prompt and professional service to new and existing customers by handling day-to-day transactions which include but are not limited to: processing deposits and withdrawals and assisting with customer inquiries.
Essential Functions- Adheres to established Westfield Bank customer service standards.
- Provides information regarding bank products to all potential customers both retail and commercial.
- Independent performance of all teller transactions and related services.
- Maintains security of cash drawer.
- Counts cash drawer at end of day.
- Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
- Assists in resolving customer problems as they arise.
- May assist with balancing the ATM.
- Assists customers with Safe Deposit.
- Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
- Must adhere to all bank and regulatory policies and procedures specific to position.
- Assumes additional responsibilities as requested.
- Accountability
- Customer Relations
- Decision Making / Judgment
- Job Knowledge
- Quality
- High School Diploma or GED required.
- Minimum of 6 months of previous cash handling and customer service experience preferred.
Stand: F (Frequently)
Walk: F (Frequently)
Sit: O (Occasionally)
Handling / Fingering: C (Constantly)
Reach Outward: F (Frequently)
Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally)
Crawl: O (Occasionally)
Squat or Kneel: F (Frequently)
Bend: F (Frequently)
Lift/Carry
10 lbs or less: F (Frequently)
11-20 lbs: F (Frequently)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)
Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: O (Occasionally)
Other
Physical Requirements:
None
Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
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