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Banking Customer Support Specialist

Listing for: Westfield Bank
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR

Job Description & How to Apply Below

Westfield Bank in Massachusetts is seeking a dedicated Call Center Agent to join the Call Center team. The role handles a wide range of customer inquiries by phone, assists with account information, and promotes bank products and services to existing customers.

As a full-time, non-exempt position, you will work a varied schedule including weekends, perform online banking support, respond to emails, and maintain customer privacy while meeting service standards and referral goals.

We are looking to fill the Banking Customer Support Specialist position at Westfield Bank in Westfield, MA, United States.

Join us at Westfield Bank as our next Banking Customer Support Specialist in Westfield, MA, United States.

We are currently recruiting a Banking Customer Support Specialist for our team in Westfield, MA, United States.

This is an excellent opportunity to take on the Banking Customer Support Specialist role at Westfield Bank.

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