Audio-Visual Technician

Department: INFORMATION AND INSTRUCTIONAL TECHNOLOGY

Locations:
Westfield, MA

Posted:
Dec 24, 2025

Closes:
Open Until Filled

Type:
Full-time

Salary Type:
Annually

Salary Range: $49,000.00 - $54,000.00

Position

ID: 196003

In 1839, Westfield State University was founded on the ideals of Horace Mann who sought to improve society through education. We were the first public education institution without barrier to race, gender or economic class. The spirit of innovative thinking and social responsibility is forged in a curriculum of liberal arts and professional studies contributing to the development of knowledge, skills, and character essential for students to become responsible leaders and engaged citizens.

Westfield State is a highly residential campus with approximately 55% of our 3,100 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Springfield, Northampton, and Amherst with a selection of museums, theater, collegiate and minor league sports, hiking trails, and restaurants.

The University is within 1.5 hours of Boston and Albany and within 3 hours of New York City and the Green Mountain range of Vermont.

You are welcome here. You can advance your career and make a difference here. We invite you to bring your whole self and talents to Westfield State University. The University seeks applicants whose record of teaching, student advising, research, and administration positions them to contribute to the everyday practice of our institutional values.

• Embrace Diversity-We treat all members of our community with dignity and respect.
• Maintain Excellence and Integrity
  -We maintain excellence and integrity in all that we do.
• Collaborate with Each Other
  -We make decisions in a transparent and collaborative manner.
• Provide Accessible Education-We commit to providing an accessible, affordable public higher education for all.
• Build a Strong Community-We are inclusive and ensure equity, supporting the personal development of all community members, and embracing multiple perspectives.
• Engage the Outside Community-We support civic engagement in local, regional, and global initiatives.

Campus

Title:

Audio-Visual Technician

State

Job Title:

Staff Assistant

Department: Information and Instructional Technology

Job Code: HA5600

FLSA Status: Non-Exempt

Funding:

Bargaining Unit: APA

Job Type: Full-Time Permanent

Timeframe: 52 weeks

Shift: Monday-Friday, 8:00 AM to 4:30 PM (Flexibility required for evenings, weekends, holidays, and overtime)

Regular Days Off: Saturday and Sunday

Supervision Received: The Audio-Visual Technician reports to the Executive Director, Office of Information and Instructional Technology / Media Services

Supervision Exercised: None

Salary: $49,000 to $54,000 (salary commensurate with education and experience)

The Audio-Visual Technician is responsible for providing audio-visual (AV) services by fulfilling Media Services requests for academic classes, student programs and event management.

Duties include but not limited to:

• Provide technical support and troubleshooting for classroom and meeting space AV systems
• Works closely with the Audio-Visual Coordinator in planning daily events and service calls.
• Install software and firmware updates on classroom computers, control systems, and laptops
• Track and maintain inventory of media equipment and supplies
• Log equipment updates, relocations, and inventory changes
• Provide technical support for web conferencing platforms
• Complete special projects and assignments as needed
• Deliver high-quality customer service to faculty, staff, students, and guests

See Preferred Qualifications below for Education

• Minimum of 2 years of hands‑on experience supporting AV systems and media technology
• Proficiency with both Windows and macOS platforms, including presentation and productivity software