Teller, Finance & Banking

Teller (FT)

Apply for the Teller (FT) role at Westfield Bank
.

East Main Street Branch, Westfield, MA: $17 - $24.40 hourly.

Department:
Retail Banking | Job Status:
Full-Time | FLSA Status:
Non-Exempt | Grade: 5 |

Reports to:

Branch Manager |

Travel required:

as needed.

Position Summary:

Provides prompt and professional service to new and existing customers by handling day‑to‑day transactions such as deposits and withdrawals, and assisting with customer inquiries.

Essential Functions:

• Adheres to established Westfield Bank customer service standards.
• Provides information regarding bank products to all potential customers, both retail and commercial.
• Independently performs all teller transactions and related services.
• Maintains security of cash drawer and proves cash drawer at end of day.
• Meets assigned referral goals by referring bank products and services to meet customers’ banking needs.
• Assists in resolving customer problems as they arise.
• Can assist with balancing the ATM and safe deposit.
• Completes BSA, AML, and other regulatory and continuing education as assigned.
• Adheres to all bank and regulatory policies and procedures specific to the position.

Additional Responsibilities As Requested.

Position

Qualifications:

• High School Diploma or GED required.
• Minimum of six months of previous cash handling and customer service experience.
• Competencies:
  
  Accountability, Customer Relations, Decision Making/Judgment.

• Entry level

• Full-time

• Finance and Sales