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Teller; Northside Branch

Job in Westfield, Hampden County, Massachusetts, 01085, USA
Listing for: Westfield Bank
Full Time position
Listed on 2025-12-31
Job specializations:
  • Finance & Banking
    Bank Customer Service
  • Customer Service/HelpDesk
    Bank Customer Service
Salary/Wage Range or Industry Benchmark: 17 - 24 USD Hourly USD 17.00 24.00 HOUR
Job Description & How to Apply Below
Position: Teller (FT) Northside Branch

5 days ago Be among the first 25 applicants

This range is provided by Westfield Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/hr - $24.00/hr

Position: Teller

Department: Retail Banking

Job Status: Full-Time

FLSA Status: Non-Exempt

Grade: 5

Reports to: Branch Manager

Amount of

Travel Required:

Travel as required

Positions Supervised: N/A

Position Summary

Provides prompt and professional service to new and existing customers by handling day-to-day transactions which include but are not limited to: processing deposits and withdrawals and assisting with customer inquiries.

Essential Functions
  • Adheres to established Westfield Bank customer service standards.
  • Provides information regarding bank products to all potential customers both retail and commercial.
  • Independent performance of all teller transactions and related services.
  • Maintains security of cash drawer.
  • Counts cash drawer at end of day.
  • Meets assigned referral goals through referral of bank products and services to meet customers banking needs.
  • Assists in resolving customer problems as they arise.
  • May assist with balancing the ATM.
  • Assists customers with Safe Deposit.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position.
  • Assumes additional responsibilities as requested.
Position Qualifications Competencies
  • Accountability
  • Customer Relations
  • Decision Making / Judgment
  • Job Knowledge
  • Quality
Education / Experience / Skills
  • High School Diploma or GED required.
  • Minimum of 6 months of previous cash handling and customer service experience preferred.
Physical Demands

Stand: F (Frequently)
Walk: F (Frequently)
Sit: O (Occasionally)
Handling / Fingering: C (Constantly)
Reach Outward: F (Frequently)
Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally)
Crawl: O (Occasionally)
Squat or Kneel: F (Frequently)
Bend: F (Frequently)

Lift/Carry
10 lbs or less: F (Frequently)
11-20 lbs: F (Frequently)
21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable)
Over 100 lbs: N (Not Applicable)

Push/Pull
12 lbs or less: O (Occasionally)
13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally)
41-100 lbs: O (Occasionally)

Other

Physical Requirements:

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

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