Operations Associate R40720

Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to
Baystate Noble Hospital,is looking for an Operations Associate to join our team in
Westfield, MA
!

Req#: R40720
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Part-Time
Shift: First

Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range.

Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$16.02 – $18.41 – $21.04

• Part Time, 1st Shift

• 32 Hours/Week

• Baystate Noble

• Westfield, MA

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance

• Generous PTO – up to 25 days in the first year, with scheduled earned increases

• Continuing education support and reimbursement

• First Time Home Buyers Financial Packages

• Farm Share Memberships

• 403b retirement company match & annual company contribution increase based on years of service

• Free money coach advice from a certified professional

• Wellbeing programs that include but not limited to mental, physical, and financial health

• Pet, home, auto and personal insurance

• Life insurance

• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

Reports to the Nurse Manager but daily activities are coordinated by the charge nurse. Under direct supervision works with patient and family centered care teams to insure all business functions related to processing patient information, managing documentation, organizing patient medical record and facilitating smooth unit operations. Files appropriate patient reports and other information for their records. Facilitates communication among staff, relaying messages/information.

Facilitates bed management and patient throughput on the unit. Performs functions necessary to process direct admissions to the unit. Acts as a receptionist for visitors to unit and also as a business partner to the department and clinical staff. Orients patients and families to the unit, answering routine questions. Able to multitask.

1)
Bed Management:
Tracks, prioritizes, and assigns beds. Communicates with BMD and BM for admissions, discharges and transfers (ADTs). Coordinates unit/department ADTs. Checks BMD enters new data, and advises Charge Nurse of changes. Checks CIS for discharge orders and follows up with MD, CM RN to ensure discharge documents are complete. Enters discharges in OA Gold and pending discharges in BMD. Rounds 3 times daily with RNs and CM regarding discharges, discharge times and special instructions, and appropriateness for Discharge Lounge.

Notifies CM if an ambulance is unable to come @atthe assigned time. With CM, monitors BMD for observation patients to determine if patient needs discharge or status change. Tracks new admissions from the ED. Retrieves SBAR data from the ED and communicates to the nursing staff. Assures fax is received within 30 minutes. Arrange patient transport from the ED if needed.

Carries BMD beeper, and assigns coverage during breaks and meals to ensure a constant flow of ADTs.

2)
Proficiently and accurately utilizes the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples, and Kronos access if applicable.

3)
Unit-specific projects:
Project…