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Direct Care Worker II

Job in Westfield, Hampden County, Massachusetts, 01085, USA
Listing for: Mass.gov
Full Time position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Mental Health, Community Health
Job Description & How to Apply Below

BFOQ - Female

The Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of DIRECT CARE WORKER II (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to individuals with developmental disabilities. The position is an excellent opportunity, including for potential candidates who are interested in furthering their career within the Department of Developmental Services, as it affords valuable work experience to build one’s foundation for professional development and advancement.

Duties

and Responsibilities (these duties are a general summary and not all inclusive):
  • Assist individuals in meeting his/her personal care and nutritional needs;
  • Assist and support individuals in making choices in his/her life;
  • Maintain individuals’ rights by complying with applicable laws and regulations;
  • Provide leisure activities; may drive individuals to work, appointments, and to recreational activities;
  • Provide daily supervision and training to Direct Care Worker I staff to ensure that they are acting as advocates for the individuals and demonstrate respect and positive regard for individuals with developmental disabilities;
  • Oversee, as the shift supervisor, the health and safety of the individuals by administering medications;
  • Communicate with appropriate medical and health care providers regarding health concerns and accompany individuals to various appointments as necessary.
Preferred Qualifications:
  • Knowledge of practices and procedures necessary to assure the health and safety of individuals, including evacuation procedures.
  • Ability to plan, assign, and coordinate the activities of others.
  • Ability to give written or oral instructions in a clear and understandable manner.
Special Requirements :

Must possess current and valid Class D Motor Vehicle Operator’s License.

Please Note:

This position is located in the Southwest Valley Community Homes in Westfield, MA

Schedule:

07:00am - 3:00pm

Days Off:
Friday and Saturday

This is a 24 hour/ 7 days a week staff position. The Department of Developmental Services requires employees in this position to be able to perform mandatory overtime when circumstances dictate the need.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:(Use the "Apply for this Job" box below)./dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

  • Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://-registry
  • Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http:///cori
  • National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please complete the ADA Reasonable Accommodation Online Request Form.

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at  for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1
- Ext. #4.

First consideration will be given to those applicants that…

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