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Family Support Worker | Westfield Family Resource Center

Job in Westfield, Hampden County, Massachusetts, 01085, USA
Listing for: Gandara Center
Full Time position
Listed on 2025-12-31
Job specializations:
  • Social Work
    Community Health
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Family Support Worker | Westfield Family Resource Center

Join to apply for the Family Support Worker | Westfield Family Resource Center role at Gandara Center

Why Work for Gandara
:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth.

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Summary: The Westfield Family Resource Center Administrative Support Specialist provides administrative and program support that includes functions such as: working with FRC staff to manage the FRC calendar and schedule events, conducting informal screening of Family Members, obtaining information about reasons for accessing services and providing information and referral resources to Family Members

Duties and Responsibilities:

  • Overall office management, purchase and acquisition of office supplies and office equipment maintenance.
  • Responsible to receive program guests in a courteous and professional manner.
  • Responsible for data entry functions as requested by Director.
  • Responsible for xeroxing, binding, and professional presentation of all program materials.
  • Screens all incoming calls, determine their nature, and forwards information through proper channels.
  • Maintains client records in accordance with standard format and timetables, and in an organized and efficient manner.

Leadership, Team Management, And Interpersonal Skills
:
Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce; highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other agency staff regarding operational matters.

American Disabilities Act Requirements
:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS
:
This position is performed primarily in an office setting. Employee may lift and carry promotional items for community events, as well as for the set-up of support groups and food pantry.

Minimum Qualifications:

  • High school diploma minimally required.
  • Associates or Bachelor’s degree in office management or related field preferred.
  • Experience and demonstrated ability to work with diverse populations in a community-setting using a family-centered, strength-based approach
  • Must have a valid driver’s license and meet agency requirements for driving history records and criminal background checks
  • Knowledge of Microsoft Office applications;
    Corel; and related office technology
  • Bilingual in Spanish/English, preferred

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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