Shift leader, Restaurant​/Food Service

Insomnia Cookies is one of the fastest growing, late-night sweet indulgence companies in the country. We are actively interviewing Shift Leaders for our new Westfield, NJ location at 220 E Broad St, Westfield, NJ 07090.

As a Shift Leader you lead the bakery day or night, predicting the flow of business during a successful shift. Your hands‑on leadership includes building orders, selling, baking, interacting with customers, and ensuring a productive and fun night for your store.

• Flexible part‑time work schedules
• Pay‑on‑Demand (daily pay for shift earnings)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

• Provide incredible customer service and quality products to all guests.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits.

• At least 1 year of customer service focused experience.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing, friendly, patient demeanor.
• Detail focused and results‑oriented.
• Ability to lead‑by‑example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Mid‑Senior level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage