Manager, Ops and Analytics

Manager, Ops and Analytics (Private Brands)

Join to apply for the Manager, Ops and Analytics (Private Brands) role at The Guitar Center Company

Job Summary: The Manager, Ops & Analytics supports the Brand and Innovation teams by transforming data into actionable insights that drive strategy, performance, and decision-making. The role develops analytical frameworks, tracks KPIs, and provides business intelligence to enable smarter brand, product, and go‑to‑market strategies.

Reporting to the Director of Operations and Analytics and partnering closely with the Manager of Brand and Manager of Innovation, this role blends analytical rigor with strategic curiosity—helping the organization understand what drives growth, what resonates with customers, and where the next opportunities lie.

• Performance Analysis: Measure and report on brand, product, and category performance, including sales, margin, velocity, and ROI. Identify key drivers of growth and underperformance.
• Business Intelligence Development: Create dashboards, scorecards, and reporting tools to provide real‑time visibility into brand and product KPIs.
• Market & Consumer Insight Integration: Translate consumer research, market trends, and behavioral data into clear business implications for brand and innovation strategies.
• Financial & Scenario Modeling: Build models that forecast product and initiative performance, supporting investment prioritization and go/no‑go decisions.
• Innovation Analytics: Support the innovation pipeline with concept testing data, demand forecasting, and performance tracking for new product launches.
• Cross‑Functional
  
  Collaboration:
  
  Partner with Brand, Merchandising, Finance, and Supply Chain to ensure data alignment and consistent business metrics.
• Portfolio Optimization: Analyze SKU‑level profitability and recommend adjustments to assortment mix, pricing, or lifecycle strategy.
• Go‑to‑Market Measurement: Track launch performance and evaluate the effectiveness of marketing, pricing, and merchandising strategies post‑launch.
• Storytelling with Data: Synthesize complex information into clear narratives and visualizations that guide executive and cross‑functional decisions.
• Expense Accounting and Tracking: Manage expense accounting processes and reporting supporting Innovation, Insights, Product Development, and Marketing activities.

• Bachelor’s degree in Business, Analytics, Economics, Marketing, or a related field; advanced degree or MBA preferred.
• 5–7 years of experience in business analytics, category management, or strategic planning—ideally within retail, consumer goods, or branded product environments.
• Strong analytical and quantitative skills, with proficiency in Excel, Power BI, Tableau, or similar analytics tools.
• Experience with ERP, POS, or product information systems (e.g., SAP, Oracle, or Netsuite) preferred.
• Demonstrated ability to translate data insights into strategic recommendations.
• Solid understanding of retail metrics, product lifecycle dynamics, and consumer insights methodologies.
• Excellent collaboration and communication skills, with the ability to present findings to both technical and non‑technical audiences.
• Highly organized, detail‑oriented, and proactive in driving data‑informed action.

• Medical, Dental, Vision coverage
• 401(k) with company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for musicians—time off to pursue music and return after touring

Pay Rate: $90,000–$130,000 depending on background and experience. This position is eligible to participate in the Guitar Center Company bonus program based on company performance.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.

Send your resume and cover letter today along with salary expectations!