Senior E-Commerce Analyst

Overview

Join to apply for the Senior E-Commerce Analyst role at American Greetings
. This is a hybrid role, working out of our Creative Studios in Westlake, Ohio, and we will focus on candidates who currently reside in Northeast Ohio.

Job Description

• Analyze performance data and communicate insights that enable key stakeholders to take informed actions that drive business results
• Create, distribute, and/or present standardized sales performance reports for relevant KPIs
• Work closely and proactively with Sales to develop a strong fact-based selling relationship with the retailer
• Partner with Marketing and Merchandising teams by providing data-based inputs into how to optimize marketing spend and merchandising solutions
• Develop demand forecasts based on a variety of inputs for use by Sales, Demand Planning, Supply Management, Marketing, Supply Chain Operations & Logistics, and Finance
• Provide data management, analysis, and reporting on purchase orders (POs)
• Develop replenishment logic for driving profitable revenue growth
• Assist in the development of annual operating plan sales forecasts by category and/or product format
• Provide quarterly market size, trend, and share reports for our e-Commerce business; collaborate with Insights & Analytics (I&A) team to integrate business results into broader report on industry trends
• Remain up-to-date on new technologies, analytical methodologies, and tools being used in eCommerce
• Ensure ecommerce retail shelf data (e.g., share of voice, share of shelf) and associated analytics are reliably provided to the business to act upon
• Contribute to a continuous learning agenda, providing research/testing methodology recommendations for generating new insights as well as analyzing and reporting out on results
• Monitor and report on changes in competitor activities (e.g., marketing investment changes, product assortment changes, etc.)
• Conduct reporting and analysis for chargebacks and fines issued by retailers, and work with Accounting to reconcile any discrepancies
• Assist the Director in managing 3rd party vendor relationships
• Perform ad hoc analyses as requested

• A minimum of 3+ years experience applying quantitative methods to solve business problems
• 3+ years of analytical programming experience in R, Python, SQL, or other languages is strongly desired
• 3+ years of experience with Microsoft Excel is required
• 1+ years of experience with Tableau, Power BI, or other data visualization tool

• Strong quantitative skills and the ability to apply statistical/data analysis techniques
• Strong programming skills including R, Python, SQL, etc.
• Strong working knowledge of Microsoft Excel
• Accuracy and attention to detail
• Capable of auditing large data sets for accuracy and completeness
• Ability to extract, compile, combine, and manipulate data from many different sources
• Knowledge of a P&L statement and ability to understand key drivers
• Good communication (oral and written) and interpersonal skills
• Ability to interact with both internal clients and external clients (retailers)
• Comfortable working in a fast-paced, always changing environment
• Ability to handle a wide variety of analytical projects concurrently, and plan / prioritize work as needed

• Bachelor’s Degree in statistics, operations research, applied math, engineering, or other quantitative discipline.
• Preferred:
  Master’s Degree in above disciplines.

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