Tutor Module Information Technology; Westshore

Position: Tutor Module 5: Information Technology (Westshore)

Tutor Module 5:
Information Technology (Westshore)

Apply for the Tutor Module 5:
Information Technology (Westshore) role at Cuyahoga Community College.

Job Description

Job Title: Tutor Module 5:
Information Technology (Westshore)

Department: Learning & Engagement

Location: Westshore Campus

Reports To: Campus Director, Learning Commons

Recruitment Type: External/Internal

Requisition : req
6616

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Flexible schedule (days, evenings, weekends). Schedule varies based on the needs of the department. Supervisor will work with the selected candidate to set a schedule designed to support the demands of the department.

Summary

The Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals.

Relevant Course Knowledge

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Other Tutoring Topics covered include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

Essential Functions

• Supports the department’s goal of providing students with supplemental academic support by:
• Provides one-on-one and small group tutoring support
• Provides subject‑specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class
• Provides direct assistance in the use of equipment and learning materials needed for student’s success
• Conducts “class visits” and assists with publicizing the College’s tutoring services
• Assists with the maintenance of accurate records in accordance with stated deadlines
• Completes all necessary paperwork accurately and according to stated deadlines
• Assists with the development and maintenance of departmental instructional materials
• Performs other duties as assigned

Qualifications

Required Qualifications

Education and Experience/Training: Education consistent with the department needs and a minimum of an associate’s degree in a related field of study.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter
• Ability to explain concepts to others effectively
• Ability to multitask with varying levels of students and subject material
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed
• Ability to effectively communicate study strategies to ensure academic success
• Ability to work comfortably with people from diverse backgrounds
• Possess patience and positive attitudes in establishing an encouraging learning environment
• Ability to maintain a professional atmosphere through:
  Professional decorum and appearance, Ethical and professional conduct, Promptness, Courtesy and tact
• Possess strong organizational and time‑management skills
• Possess excellent written, verbal, and interpersonal communication skills
• Ability to foster a team environment and work collaboratively
• Ability to work accurately with great attention to detail
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations
• Demonstrated basic proficiency with Microsoft Office Suite
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
• Possess sensitivity to appropriately respond to the needs of the community

Competencies Critical Competencies

• Service Focus
• Communications
• Quality of Work

Very Important Competencies

• Collaboration
• Time Utilization

Important Competencies

• Adaptability
• Continuous Improvement

Physical Demands/Working Conditions

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse…