IT Support Specialist II — Hybrid Helpdesk & Onboarding
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Support
NGEN Radio is seeking an IT Support Specialist II to serve as the frontline for employee technology needs. You will assist Westlake and Irving offices, resolve incidents, and support remote staff with hardware, software, and cloud services.
Responsibilities include account management (Azure/AD, Microsoft 365), onboarding, security practices, and maintaining knowledge bases. The role demands collaboration, strong communication, and a proactive, resourceful approach.
This posting is for the IT Support Specialist II — Hybrid Helpdesk & Onboarding role at NGEN Radio, based in Westlake, OH, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Support Specialist II — Hybrid Helpdesk & Onboarding role in the description above.
We appreciate your interest in this position.
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