Assistant Director of Growth & Agent Services

Assistant Director of Growth & Agent Services

Direct message the job poster from Keller Williams Citywide

Business Coach & Team Leader at Keller Williams Citywide

Job Title:

Assistant Director of Growth & Agent Services

Who We Are

At Keller Williams Citywide, we’re more than just a real estate office—we’re a high-energy, top-producing team committed to helping agents build successful businesses and make a lasting impact in our community. With industry-leading training, innovative technology, and a strong leadership team, our brokerage is a hub for ambitious professionals looking to take their careers to the next level.

Who You Are

You’re a driven, detail-oriented leader who thrives on building relationships, implementing systems, and creating opportunities. You don’t just follow processes—you optimize them. You’re the type of person whose ideas eliminate inefficiencies and fix them, who loves connecting people to the right opportunities, and who is always thinking about what’s next.

You have a customer-first mindset, and you love being the go-to person who keeps things running smoothly. You’re passionate about helping real estate professionals succeed, and you know that the key to a thriving organization is attracting, onboarding, and supporting the right people in the right way.

What You’ll Do

• Own the Growth Process – Drive and refine systems to identify, attract, and engage top real estate talent.
• Build & Optimize Systems – Create, improve, and manage structured onboarding experiences for new agents, ensuring a smooth transition into our brokerage.
• Lead Agent Engagement – Plan and execute impactful events and experiences that bring agents together and reinforce our office culture.
• Be the Connector – Serve as a key liaison between agents, leadership, and external organizations such as the Ohio Division of Real Estate and the MLS.
• Champion the KW Value Story – Share our brokerage’s unique benefits, resources, and opportunities in a way that excites and inspires.
• Master & Teach Technology – Help agents leverage KW systems, business tools, and technology to streamline and grow their businesses.
• Drive Retention & Success – Build meaningful relationships with agents to ensure they feel supported, empowered, and motivated to succeed.

What You Bring to the Table

• A natural ability to connect with people and build strong, lasting relationships.
• A strategic, results-driven mindset – You see the big picture and know how to execute on it.
• Problem-solving skills – You anticipate roadblocks and proactively create solutions.
• A passion for efficiency – You love streamlining processes and ensuring systems run smoothly.
• A high-energy, proactive attitude – You’re motivated, self-starting, and take initiative.
• Strong organizational skills – You can manage multiple priorities and projects at once.
• Tech-savviness – You’re comfortable with Google Suite, social media, and learning new platforms to help agents succeed.
• A proven track record of success – You’re an achiever who takes pride in delivering results.
• Real estate experience is a plus, but not required!

Why This Role?

This is an exciting leadership opportunity for someone who wants to shape the growth and success of a top-performing real estate office. You’ll be at the heart of driving agent success, optimizing operations, and making a lasting impact.

If you’re ready to be part of something big, let’s connect!