Technical Sales​/Applications Engineer

Technical Sales/Applications Engineer

Join to apply for the Technical Sales/Applications Engineer role at Q-Lab Corporation
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Reporting to the Vice President of Sales, this role will be responsible for sales, new business development, and becoming the technical expert for the Q-PANEL standard test substrates. Activities include direct selling, developing relationships with strategic customers, educating and advising customers on materials and application needs, and providing technical guidance to the internal Q-Lab team.

• Pursue sales leads for potential and existing customers of Q-PANEL test substrates received from industry ads, trade shows, web inquiries, webinars, and other sources.
• Prospect for new customers, call companies to identify and contact key decision makers, and sell Q-PANEL test substrates to new customers via telephone, e‑mail, direct customer visits, and trade show attendance.
• Analyze customer sales history of Q-PANEL test substrates to support development of strategic, targeted sales/marketing activities.
• Travel, when required, throughout the U.S. (and potentially internationally, on occasion) to educate, close sales, build relationships, and conduct technical training. Demonstrate and describe Q-PANEL products and emphasize salable features.
• Give technical presentations at in‑person seminars and online webinars.
• Prepare quotations for customers and assist with developing contracts for key and high‑volume Q-PANEL customers.
• Help edit, manage, and maintain database of existing and potential customers (CRM system).
• Prepare reports detailing sales activities.
• Follow up with existing customers to confirm they are satisfied with Q‑Lab’s products and answer any quality or technical questions.
• Advise customers on types of substrates to purchase, considering costs, material type, and intended end‑use application.
• Make recommendations for product line extensions and/or new business development.
• Participate in the review and writing of international standards relating to standardized panel substrates.
• Support the Director of Panel Operations in investigating and resolving supplier or internal processing raw material, coating, cleaning or other quality issues.

• Bachelor’s degree in an engineering or science‑related field (Materials, Metallurgy, or Chemistry preferred) or equivalent combination of education and experience.
• Must be able to travel overnight up to 10‑15%, including occasional international travel.
• Ability to effectively present information and close sales at many different levels within a company, including C‑Suite, VPs, Lab Managers, Engineers, and Chemists.
• Able to calculate and apply figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Possesses good knowledge of Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

• Minimum of five years of industrial sales experience.
• Well‑connected in or knowledgeable about the paint, coatings, and/or plating industry.
• Understanding of the science, characterization, technology, and processing of metals.
• Familiarity with different metal finishes, including pre‑treatment, painting, and plating.
• Experience with testing applications using a variety of metal substrates, such as corrosion, hiding power, lap shear, and weatherability.

• Beautiful corporate headquarters located off I‑90 in Westlake, Ohio.
• A Northeast Ohio Top Workplace environment – 11 years running!
• A proven track record of success.
• Excellent compensation package including sales incentive bonus and company‑funded retirement plan.
• Comprehensive benefits:
  Health, Vision, Dental, Disability and Life.
• Generous Paid Time Off and Holidays.
• Fun, friendly working atmosphere!

Q‑Lab does not accept unsolicited contact from recruitment agencies. Please view our policy here.

Location:

Cleveland, OH