Early Morning Stock Associate

Early Morning Stock Associate

Ross Stores, Inc. is inviting applications for the Early Morning Stock Associate position. This role supports our retail operations by stocking merchandise, maintaining store presentation, and ensuring a positive customer experience.

Our values start with our people. Join a team that values you!

Ross is a leading off‑price retailer, operating more than 2,200 stores nationwide and achieving $20.4 billion in revenue in 2023. We focus on bringing customers high‑quality brands and on‑trend merchandise at extraordinary savings, while providing an engaging treasure‑hunt shopping experience.

• Success:
  Our winning team pursues excellence and continually learns and evolves.
• Career Growth:
  We develop industry‑leading talent, because Ross grows when our people grow.
• Teamwork:
  We collaborate to solve hard problems and find the right solutions.
• Diversity, Equity & Inclusion:
  We celebrate the backgrounds, identities and ideas of everyone in our community and strive to be a positive force in society.

The Retail Associate ensures customers have a positive shopping experience. Responsibilities include greeting customers, maintaining a clean work area, presenting merchandise properly, and supporting operational goals across all store areas.

• Practice safety as the top priority and report unsafe conditions promptly.
• Maintain a clutter‑free sales floor with clear egress to emergency exits.
• Treat all customers and associates with respect, courtesy, and professionalism.
• Assist customers, operate the register, answer product questions, and greet them with eye contact and a smile.
• Respond promptly to customer service calls and resolve issues courteously, escalating to leadership when needed.
• Represent and support the Ross brand at all times.
• Perform cleaning tasks: sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the company’s dress code.
• Complete daily sizing and recovery to keep the store neat, clean and well‑merchandised.
• Expedite newly received merchandise to the sales floor, merchandising per company best practice and monthly presentation guidelines.
• Understand Loss Prevention Awareness, the Shortage Highway, and merchandise protection standards.
• Demonstrate integrity, safeguard confidential information, cash and merchandise.
• Follow Mark‑Out‑of‑Stock (MOS) policies and procedures for disposals.
• Adhere to cash handling policies and maintain accuracy when processing financial transactions.
• Demonstrate urgency and maximize productivity by executing store best practices efficiently.

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.

Perform basic mathematical calculations commonly used in retail environments.

• Use all store equipment, including PDTs, registers and PCs.
• Be able to spend up to 100% of working time standing, walking, and moving around the store.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull and lift more than 25 pounds.
• Use janitorial equipment, rolling racks, ladders and other assigned supplies.
• Some assignments may require additional qualifications and skills.
• Associates in stockroom shifts may need to regularly push, pull and lift more than 20 pounds.

None

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.