Office Administrator

Conexus Insurance Partners provided pay range

This range is provided by Conexus Insurance Partners. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$40,000.00/yr - $50,000.00/yr

The Office Administrator will support the success of the agency by ensuring smooth daily operations, providing administrative support to team members, and maintaining excellent service standards for clients and business partners. The Office Administrator will help create an organized, professional, and efficient office environment, contributing to the agency’s overall performance and client satisfaction. Successfully executing role responsibilities will create opportunities to advance into account management, sales or a full-time marketing role based on both performance and preference.

• Promote and uphold Conexus Core Values
• Ambassador of "First Impressions"
• Mail Processing & Document Distribution
• Special Projects Support
• External Lead and Referral Intake
• Team Administrative Support

• 1. Promote and uphold the Company Core Values
  • Become familiar with agency Core Values, Core Focus, Target Market, Our Three Uniques, Proven Process, and Guarantee
  • Consistently model our core values, as they are guiding principles for how we show up for both internal and external clients
• 2. Ambassador of "First Impressions"
  • Greet and assist clients, visitors, and vendors in a professional and friendly manner
  • Manage incoming calls, emails, texts; route inquiries to appropriate team members
  • Oversee Podium platform activity, including responding to and assigning messages as well as gathering client reviews
• 3. Mail Processing & Documentation Distribution
  • Receive, sort, and distribute incoming mail and packages
  • Organize and file client policy documents accurately for team access
• 4. Special Projects Support (as assigned)
  • Assist with marketing initiatives and campaigns
  • Support agency management system data cleanup and maintenance
  • Conduct research and provide assistance on technology-related projects
• 5. External Lead and Referral Intake Process
  • Manage incoming leads and referrals from external sources, including the agency website, phone calls, and email
  • Accurately document and assign leads in alignment with established agency procedures
• 6. Team Administrative Support
  • Perform daily office opening and closing procedures
  • Assist with internal event coordination and logistics
  • Manage monthly office supply inventory and order fulfillment
  • Provide general administrative support across departments as needed

To be successful in this role, the Office Administrator is expected to demonstrate the following:

• Responsiveness — Respond to phone calls, emails, and other communications promptly, in a professional demeanor and style in alignment with established agency service standards.
• Accuracy — Perform data entry, document management, and client communications with a high degree of attention to detail and precision.
• Team Collaboration — Actively support team members, communicate clearly, and contribute to a positive, respectful, and cooperative work environment.
• Dependability — Maintain reliable attendance, punctuality, and follow through on all assigned tasks and responsibilities with minimal supervision.
• Continuous Learning — Demonstrate a commitment to personal and professional development, including obtaining an insurance license within the first 90 days of employment if not already licensed.

• Strong organizational skills and ability to multi-task
• Familiarity with paperless office concept
• High School Diploma /GED(required)
• Bilingual in Spanish a plus
• No insurance experience is required

• Insurance:
  Conexus offers medical, dental, vision, STD, and LTD after a waiting period. The company contributes 100% towards the employee’s monthly premium (employee only, base plan) for the aforementioned insurance programs.
• 401(k):
  Conexus currently offers a 401(k) plan in which you are eligible to participate after one year of service.
• Paid Time Off:
  E…