Merchant Retention Strategist
Listed on 2026-10-30
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Business
Customer Success Management, Client Relationship Management
Sum Up is seeking a Merchant Retention Specialist in the El Paso, TX or Boulder, CO area. You’ll work with merchants at risk of canceling, guiding them to renewed value in Sum Up’s products and reducing churn through personalized solutions.
You’ll handle inbound cancellations, proactively reach out to inactive merchants, deliver 45+ outbound calls and 10+ resolution activities daily, and conduct trainings to boost merchant success while protecting revenue.
The following position is for a Merchant Retention Strategist with Sumup.
We have an opening for a Merchant Retention Strategist in CO, United States within Management & Operations, Sales.
This role, Merchant Retention Strategist at Sumup, could be your next move.
Are you ready to take on the Merchant Retention Strategist role at Sumup?
We would love to welcome a new Merchant Retention Strategist to our organisation in CO, United States.
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