ECommerce Global Strategy & Operations Specialist Westminster, CO, US Posted

Position: eCommerce Global Payment Strategy & Operations Specialist Westminster, CO, US Posted a day ago
## eCommerce Global Payment Strategy & Operations Specialist

US - CO, Westminster
** Division:
** AECOThe eCommerce Global Payment Strategy & Operations Specialist will serve as a key partner to eCommerce Sales, ePayments, Credit & Collections, Customer Support, Dev Ops, and cross-functional teams. This role will help drive the strategy, scalability, and operational excellence of Trimble’s global eCommerce payment ecosystem—proactively identifying friction points, mitigating payment risk, and enabling seamless payment experiences for customers worldwide.

The ideal candidate will have proven experience in global payment operations and optimization, with a strong understanding of the payment gateway technologies, processes, and compliance standards that underpin scalable eCommerce growth. This role is critical in improving payment performance, supporting revenue growth, and ensuring frictionless transactions across diverse markets.
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* What You Will Do:

*** Develop and execute a scalable global payment strategy for the eCommerce channel, aligning with global sales growth and customer experience objectives.
* Design and maintain a comprehensive payment reporting framework to monitor and analyze key performance metrics, including authorization rates, declines, failure points, fraud trends, and gateway performance across regions.
* Leverage dashboards and analytics to identify and resolve payment gateway issues, optimize authorization rates, and drive continuous improvement in payment success rates.
* Collaborate cross-functionally with ePayments, Dev Ops, and Support teams to troubleshoot and resolve payment-related issues, ensuring system reliability and customer satisfaction.
* Ensure global compliance with security, privacy, and regulatory standards (e.g., PCI, SCA, 3DS) and regularly assess adherence across payment systems and processes.
* Monitor and manage fraud and chargebacks for Sketch Up and other online products, providing proactive insights and risk mitigation strategies.
* Stay ahead of global payment trends and emerging technologies to identify new optimization opportunities that improve conversion, retention, and cross-border scalability.
** What You Will Bring:
*** Proven experience in global payment operations and strategy within an eCommerce environment.
* Deep understanding of payment gateways, processing networks, and recurring/subscription models.
* Hands-on experience with Cybersource, Pay Pal, Stripe, and other global gateways.
* Knowledge of card brand requirements, regional regulations, and cross-border transaction optimization.
* Understanding of EU 3DS, SCA, and related payment compliance requirements.
* Advanced analytical and problem-solving skills, with a data-driven approach to identifying and resolving payment challenges.
* Exceptional collaboration and communication skills, with the ability to align cross-functional teams around shared goals.
** About Our Division AECO
** Trimble is developing technology, software and services that drive the digital transformation of construction with solutions that span the entire architecture, engineering and construction (AEC) industry. Empowering teams across the construction lifecycle, Trimble's innovative approach improves coordination and collaboration between stakeholders, teams, phases and processes. Trimble's Connected Construction strategy gives users control of their operations with best-in-class solutions and a common data environment.

By automating work and transforming workflows, Trimble is enabling construction professionals to improve productivity, quality, transparency, safety, sustainability and deliver each project with confidence. For more information, visit:***.
******* Compensation:
**** Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other…