Business Systems Analyst

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Who is Geo Stabilization International?

Geo Stabilization International (GSI) develops and installs innovative solutions that protect people and infrastructure from the dangers of geohazards. We specialize in emergency landslide repairs, rockfall mitigation, and grouting, using cutting‑edge design/build and design/build/warranty contracting. GSI is the leading geohazard mitigation and bridge rehabilitation firm operating throughout the United States, Canada, and Australasia. Our expertise, proprietary tools, and worldwide partnerships allow us to repair virtually any slope stability or foundation problem in any geologic setting.

Overview

Our culture is about being nimble but strong, fast‑paced while team‑oriented, innovative, data‑driven, and most importantly, client‑focused. Our work is best suited for individuals who are driven to succeed, make well‑informed decisions, act courageously, remain resilient when challenges arise, and always strive to deliver on our commitments. Everyone working at GSI is a representation of pride, integrity, hard work, skill, and overcoming challenges.

GSI’s team includes some of the brightest and most dedicated professionals in the geohazard mitigation industry. We are an ever‑evolving group of dedicated, hardworking individuals who aren’t afraid of going the extra mile to get the job done.

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• 401(k) plan to help save for your future including company match
• In addition to 7 observed holidays, salaried team members have flexible paid time off, hourly team members receive 10 days paid time off per year
• Paid parental leave

The Role

GSI is seeking a high‑caliber Business Systems Analyst to serve as the functional and technical owner of our B2W (Bid2

Win) platform (Estimating, Track, Project Management) and its integrations with upstream job setup (Zendesk today >  in flight) and downstream ERP workflows in Viewpoint Vista. Success in this role means eliminating friction, increasing adoption, and enabling our Estimating, Project Management, and Field teams to execute with greater velocity and precision. Top performers in this seat have the runway to grow into senior systems leadership as GSI scales.

Responsibilities

Application Ownership & Production Stability

• Act as the primary SME for B2W Estimating, Track, and Project Management.
• Deliver Tier 2/3 support with urgency and precision: rapid triage, root‑cause analysis, and solution implementation.
• Own the incident response cycle: isolation, workaround design, vendor escalation, documentation, and communication.
• Manage the support queue with discipline: establish priorities, detect patterns, and eliminate recurring defects at the root.

Business Analysis & Enhancement Leadership

• Partner deeply with Estimating, Operations, PMs, and Field leadership to translate business needs into crisp requirements, user stories, acceptance criteria, and test plans.
• Maintain a prioritized enhancement roadmap aligned to business value.
• Lead release cycles including UAT, cutover, communication, and post‑release validation.
• Consistently champion measurable outcomes: reduced rework, cleaner data, faster job starts, improved adoption.

Integrations & End‑to‑End Data Flow Ownership

• Own the functional understanding of data traveling across:
  • Zendesk >  (job setup)
  • B2W Estimating / Track / PM
  • Viewpoint Vista ERP
• Partner with IT and vendors to:
  • Monitor and harden integration health (API, flat file, SFTP, middleware).
  • Validate data mappings (jobs, cost codes, phases, users, labor/equipment).
  • Eliminate sync timing issues, duplicates, misalignments, and data quality defects.
• Lead the functional side of GSI’s CRM transition to , ensuring mapping accuracy, testing rigor, and cutover readiness.

Security, Configuration & Governance

• Maintain clean, scalable standards for roles, permissions, user provisioning, and reference data.
• Govern master data (cost codes, job attributes, templates) to support consistent operational reporting.
• Document SOPs and controls that protect…