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Microsoft Dynamics 365 System Administrator
Job in
Westminster, Adams County, Colorado, 80031, USA
Listed on 2026-10-09
Listing for:
McLane Global
Full Time
position Listed on 2026-10-09
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support
Job Description & How to Apply Below
- Administer Dynamics 365 Finance, Supply Chain Management, and Warehouse Management configurations, workflows, system parameters, and approved application settings.
- Monitor application health, batch jobs, recurring processes, and system performance; investigate failures and coordinate timely resolution.
- Manage incidents and service requests, prioritize issues based on operational impact, and communicate status and resolution to affected teams.
- Coordinate updates, releases, environment refreshes, and deployments with IT and implementation partners; maintain change records, test results, and recovery plans.
- Manage configuration changes across development, test, and production environments using documented approval and release procedures.
- Support receiving, putaway, replenishment, inventory transfers, cycle counting, picking, packing, and shipping processes in Dynamics 365.
- Support order planning, wave processing, order release, warehouse work creation, and mobile device workflows in partnership with warehouse operations.
- Maintain approved warehouse setup, including locations, location directives, work templates, wave templates, item tracking, and inventory status controls.
- Support lot and batch traceability, expiration date controls, first‑expired‑first‑out inventory rotation, and inventory holds for food distribution operations.
- Investigate inventory discrepancies and transaction errors with Inventory Control; resolve root causes while preserving transaction history and audit trails.
- Support USDA operational requirements through accurate system configuration, inventory visibility, transaction records, and reporting.
- Administer user access, security roles, duties, and privileges according to approved requests and least‑privilege principles.
- Coordinate onboarding, role changes, and timely removal of access; conduct periodic access reviews and support segregation of duties controls.
- Partner with IT on identity management, cybersecurity requirements, data protection, audit evidence, and business continuity planning.
- Manage controlled data imports, exports, migrations, and approved mass updates using supported Dynamics 365 tools; validate results and reconcile exceptions.
- Monitor master data and transaction quality, including item, customer, vendor, warehouse, and inventory records; coordinate corrections with business owners.
- Monitor EDI, API, Dataverse, customer application, and reporting interfaces; investigate failures and coordinate resolution with technical partners.
- Maintain documentation of integration dependencies, error handling, reconciliation procedures, and assigned support responsibilities.
- Develop and maintain operational reports and Power BI dashboards for inventory accuracy, order fulfillment, warehouse productivity, and program compliance.
- Gather business requirements, identify process gaps, and recommend practical configuration, reporting, and automation improvements.
- Support Power Apps and Power Automate solutions within approved governance and deployment standards.
- Coordinate functional testing and user acceptance testing; verify critical warehouse and financial processes before production changes.
- Work with external partners to define requirements, track deliverables, validate completed work, and resolve recurring system issues.
- Serve as the primary Dynamics 365 application support resource and coordinate escalation to IT, Microsoft support, or external partners as needed.
- Create and maintain user guides, standard operating procedures, configuration…
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