Temporary Assistant Studio Manager – Westminster Studio

Includes Studio Manager (Castle Rock & Greenwood Village) role description, drafted for compliance with Colorado employment law (CADA, EPEWA, HFWPA, FAMLI, POWR Act).

Fierce
45 is hiring a part-time Studio Manager to assist in leading our Westminster studio. This position is temporary to cover a maternity leave but has the potential to remain a long term position. As Assistant Studio Manager, you will be the main in-studio presence, growing community and membership, coaching classes, developing coaches, and making sure every client who walks through either door gets a best-in-class Fierce experience in a 45-minute, full-body, high-intensity Pilates class that is Hard.

Every. Time.

You will uplift and develop your team of coaches and support staff, build authentic connections with clients in the Erie, Broomfield, & Westminster communities, and use data (studio utilization, new clients, retention, and revenue) to make smart decisions. You will bring a solution-oriented mindset to every challenge and execute within company standards in any situation.

We also encourage you to bring your personality to your leadership, be yourself, and have fun with it! Ultimately, our community is so successful because each person feels comfortable walking into the studio as exactly who they are.

Your role as the face of Fierce
45 in two communities is to recognize that every class, every coach conversation, and every client interaction is an opportunity to turn someone’s day around.

• Lead and assist in management of the Westminster studio, with responsibility for the overall success managing its profit and loss (P&l) on operating costs, including but not limited to payroll, retail, and class sales.
• Coach a minimum of 12 classes per pay period, following the standardized class format and Fierce Movement® methodology.
• Be present in the studios approximately 20-25 hours per week with the remaining 5-10 hours spent on community outreach, partnerships, and/or meetings outside the studio.
• Drive new student conversion and member retention while maintaining and growing studio membership and monthly revenue at both locations.
• Use your in-studio time to build community in order to attract potential new clients, retain current clients, and increase membership.
• Establish neighborhood partnerships in Erie, Broomfield, Westminster, and surrounding communities to grow the Fierce community.
• Continually and proactively address each studio’s needs by identifying your team’s strengths and areas of opportunity.
• Uplift and elevate coaches to foster class attendance and coach retention.
• Assist in the onboarding, training, and development of all new support staff and part-time hires.
• Assist in Coach reviews (including taking a variety of classes) and provide constructive feedback to Coaches.
• Manage studio-specific client issues and provide outstanding customer service to ensure a best-in-class client experience.
• Be proficient on studio-specific and company-wide operational procedures and policies, including Fierce
  45’s scheduling and POS system, Mariana Tek.
• Oversee retail merchandising, display tidiness, and inventory back-stock of supplies.
• Ensure the studio is presentable and safe for clients and that opening and closing procedures are followed.
• Uphold professionalism and Fierce
  45’s standards and Core Values of Community, Positivity, and Challenge both in and out of the studio.
• Report to the Senior Manager of Studio Operations.

• Ability to reliably report to either the Westminster studio within approximately 20 minutes for scheduled shifts, opening and closing coverage, coach call-outs, and urgent on-site needs (for example,…