Accounting Clerk

Description

The Service Coordinator is responsible for supporting daily service operations through scheduling, order processing, purchasing coordination, customer service, and administrative support. This role combines organizational and accounting-related responsibilities to ensure technicians have the necessary parts, documentation, and information to complete service calls efficiently.

The ideal candidate is detail-oriented, resourceful, and capable of managing multiple priorities while maintaining accurate records and communicating effectively with customers, vendors, technicians, and internal departments.

Key Responsibilities

+ Service Scheduling:
Coordinate technician schedules, service calls, and site visits based on job requirements, availability, and resource needs.

+ Technician Support:
Communicate job details and ensure technicians have the correct parts, instructions, and documentation before arriving on-site.

+ Order Processing:
Process replacement part orders, maintain bills of materials, and prepare purchasing documents and service records.

+ Quotations and Estimates:
Review service follow-up requests, prepare customer quote information, and update estimates based on changes in pricing or project scope.

+ Inventory and Shipping Coordination:
Work with warehouse personnel, shipping teams, and vendors to stage materials, track deliveries, process returns, and support warranty claims.

+ Customer Service:
Respond to customer and supplier inquiries, resolve shipping issues, provide order updates, and coordinate appointment changes.

+ Data Entry and Recordkeeping:
Maintain accurate equipment, customer, work order, and service information in internal systems.

+ Documentation and Compliance:
Track communications and supporting documents to ensure records are complete, accurate, and readily available.

Requirements

+ Strong organizational and time-management skills.

+ Excellent verbal and written communication.

+ Attention to detail and accuracy in data entry and recordkeeping.

+

Experience with scheduling, order processing, purchasing, or administrative coordination.

+ Basic accounting knowledge and experience handling estimates or purchasing documents.

+ Customer service and problem-solving abilities.

+ Ability to coordinate with technicians, vendors, warehouse staff, and customers.

+ Proficiency in Microsoft Office and business management software.

+ Ability to multitask, prioritize deadlines, and work effectively in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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