Customer Service Manager - Store Admin
Job in
Westminster, Carroll County, Maryland, 21157, USA
Listed on 2026-01-07
Listing for:
Giant Food
Full Time
position Listed on 2026-01-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Event Manager / Planner, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Giant Food - 405 N. Center Street [Department Supervisor] As a Customer Service Manager at Giant Food, you'll:
Oversee daily operations of the customer service department, ensuring high-quality service;
Develop and implement customer service policies and procedures to enhance customer satisfaction;
Train and mentor customer service staff, fostering a positive work environment;
Analyze customer feedback and resolve complaints efficiently;
Collaborate with other departments to improve overall customer experience;
Monitor performance metrics and prepare reports for senior management.
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