Director of Healthcare Services

Overview

Carroll Lutheran Village - a Lutheran Social Ministries of Maryland Community is seeking an experienced and compassionate Director of Healthcare Services to join our leadership team. As a nonprofit continuing care retirement community, we are committed to providing exceptional care, meaningful connections, and a supportive environment for both residents and team members.

The role oversees the operations of our 99‑bed Skilled Nursing Center and 25‑suite Assisted Living community
, reporting to the Executive Director, and guiding an interdisciplinary team of clinicians and professionals who share a deep commitment to person‑centered care.

What You’ll Do as Director of Healthcare Services at Carroll Lutheran Village:

• Ensure resident rights, dignity, safety, and quality of life are upheld in compliance with federal, state, and local regulations.
• Oversee resident care delivery, ensuring nursing, medical, and psychosocial needs are met per individualized care plans and assessments.
• Respond to resident grievances, coordinate family communication, and ensure timely notices for discharges or room changes.
• Oversee the management of resident funds, ensuring proper accounting in accordance with regulations.
• Maintain compliance with safety standards, including infection control, hazard communication, emergency procedures, and use of personal protective equipment (PPE).
• Review incident and accident reports, implementing preventative measures as needed.
• Lead facility efforts to ensure compliance with OSHA, MSDS labeling, ergonomics, and Life Safety Code requirements.
• Oversee facility cleanliness, maintenance, and safety; authorize equipment purchases and ensure adequate supply levels to support daily operations.
• Prepare and manage the annual operating and capital budgets; analyze monthly financial reports and adjust operational practices as needed.
• Lead the planning, implementation, and evaluation of facility programs and services.
• Develop and regularly update facility policies and procedures; ensure team understanding and compliance.
• Participate in internal and external committees and quality assurance initiatives; develop corrective action plans following audits or surveys.
• Conduct routine facility inspections and prepare for state and federal surveys; coordinate responses and plans of correction for deficiencies.
• Support department managers in onboarding, training, and scheduling in-service education and orientation programs.
• Ensure all team members complete required annual training, including OSHA, CDC, TB management, and blood borne pathogens.
• Represent the facility professionally at workshops, seminars, and continuing education programs to remain current with industry standards.
• Perform additional duties as assigned.

What You’ll Love About Carroll Lutheran Village and LSMMD

• Exciting things are happening at LSMMD! We are a dynamic and growing organization with a bright future.
• Supportive, collaborative, and fun work environment.
• Opportunities to learn and grow.
• Competitive salary
• Health, Dental and Vision Insurance
• Generous HRA contribution
• Paid Short & Long-Term Disability and Life Insurance
• Paid Sick Leave
• Generous Vacation package
• Contributions to a 403(b) Retirement Savings Plan
• Tuition Reimbursement and Scholarship Opportunities
• Paid Professional Development
• Use of our On-Site Fitness Center and Indoor Pool at no cost

Why We Want You On Our Team - You’ll Bring:

Education | Experience

• Bachelor’s degree in a related field. Additional related experience may be considered in lieu of required education.
• At least 3 years of experience as a Licensed Nursing Home Administrator or Assistant Administrator in a skilled nursing facility.
• Current Nursing Home Administrator licensure in the state of Maryland.
• Current knowledge of reimbursement regulations and nursing practices and procedures, as well as laws, regulations and guidelines pertaining to long-term care administration.

Knowledge,

Skills And Abilities

• Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
• Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively and…