Donation Attendant Part Time
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Location
United States, Maryland, Westminster
200 Baltimore Boulevard Westminster Maryland 21157
Position DescriptionWorks as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.
Responsibilities- Accepts all donations from customers, providing outstanding customer service.
- Responsible for correctly labeling Gaylords.
- Ensures that a receipt is offered to each donor, regardless of the size of the donation.
- Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
- Writes up sales tickets and sold signs for furniture, electrical, and other large items.
- Assists customers with loading and unloading furniture or other items to and from vehicles.
- Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
- Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
- Safely operates pallet jack and walkie stacker.
- Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
- Provides floor care duties at a retail store, as needed.
- Required to cross train in other store positions as business needs.
- Maintains regular and consistent in-person attendance.
- Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.
- Excellent customer service skills
- Ability to pass a forklift certification class
- Ability to speak and read English proficiently
- Must be at least 18 years of age or older
- Ability to pass a background check and drug screen, where applicable for position
- Starting pay: $15.00 hourly
- Comprehensive Total Rewards package available after 60 days: 5 medical plans, employer funded HRA, 3 dental plans, vision plan, 401K, employer paid life insurance, employee assistance program (EAP), paid time off (sick and vacation), paid holidays.
- These are highlights of key benefit offerings.
Goodwill is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race, color, religion, sex, national origin, disability, age, genetic information, or any other category protected by applicable laws.
For questions about your application or employment with Goodwill, please contact our Candidate Support Line at option 5.
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