Sales and Move-In Coordinator

# Sales and Move-In Coordinator CARROLL LUTHERAN VILLAGE INC - WESTMINSTER, MD 21158## Overview Salary Range $21.50 - $26.88 Hourly## Description
** Join Our Team at Carroll Lutheran Village!
** We are looking for a
** Full-Time Sales & Move-In Coordinator
** to join our dynamic Sales team. This position is scheduled
** Monday through Friday, 9:00am to 5:00pm.**, with occasional evening hours required for special events and community programs.

The
** Sales & Move-In Coordinator
** plays a vital role in creating a seamless experience for prospective and incoming residents. This position is responsible for coordinating all aspects of the move-in process, supporting sales and marketing initiatives, and providing exceptional customer service to residents, families, and prospective community members.
** What You'll Do as our Sales and Move-In Coordinator:
*** Meet with depositors to arrange the selection of finishes for the residence and coordinate with the Facilities team to ensure efficient and timely completion of the residence for move-in.
* Coordinates all aspects of the move-in process, including application processing, approvals, paperwork, and move-in logistics such as key distribution and resident orientation.
* Manage incoming calls, telephone messaging, and correspondence for sales team.
* Distribute leads to counselors and maintains databases, move-in, occupancy, and inventory lists.
* Provide hospitality for prospective residents and visitors.
* Assist residents and staff with inquiries and referrals to related services (estate sales, real estate, movers).
* Maintain accurate, detailed activity records in the CRM, including inventory, move ins, move-outs, and internal transfers.
* Participate in planning and coordinating marketing efforts, including lead base mailing list and list management and coordinating details of special events and educational seminars.
* Assist in coordinating the Resident Ambassador Program to support marketing initiatives.
* Assist with preparing sales and marketing reports and assist with budget tracking, payroll paperwork, and accounts payable.
* Assemble sales collateral and materials needed for presentations and events; maintain sales material inventory and handle reprints, coordinating with LSMMD Marketing when significant updates need to be made.
* Maintain office operations, including supply inventory, equipment, and facility services.
* Collaborate with Facilities and other departments to ensure timely and smooth apartment turnovers, confirming readiness for occupancy and timely completion of move-outs, renovations, and custom upgrades.
* Perform additional duties as assigned.
** What You'll Love About Carroll Lutheran Village and LSMMD:
*** Exciting things are happening at LSMMD! We're a dynamic and growing organization with a bright future!
* Our supportive, collaborative, and fun work environment.
* Opportunities to learn and grow!
* Competitive salary
* Health, Dental and Vision Insurance.
* Generous HRA contribution.
* Paid Short & Long-Term Disability and Life Insurance.
* Paid Sick Leave
* Generous Vacation package
* Contributions to a 403(b) Retirement Savings Plan.
* Tuition Reimbursement and Scholarship Opportunities.
* Paid Professional Development.
* Use of our On-Site Fitness Center and Indoor Pool at No Cost.## Qualifications
** Why We Want You On Our Team – You’ll Bring:
**** Education | Experience
*** High school diploma or equivalent, college coursework preferred.
* 2+ years of related administrative experience in a sales office or similar environment.
* Aline CRM experience preferred.
** Knowledge,

Skills and Abilities

*** Demonstrated discretion, professionalism, and sound judgment in handling sensitive and confidential matters.
* Excellent interpersonal, written,…