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Coordinator of National Accounts - Grocery Division

Job in Westmont, DuPage County, Illinois, 60559, USA
Listing for: TY Inc
Full Time position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Sales
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 20 - 21.64 USD Hourly USD 20.00 21.64 HOUR

Job Description & How to Apply Below

Job Summary

The National Accounts Coordinator position contributes to the growth of business by regularly communicating with clients, accurately answering questions, and quickly resolving concerns.

Responsibilities and Duties
  • Maintains all existing accounts as assigned, including customer set-up, forecasting, inventory overview, and order processing.
  • Periodically reviews the location of each account on a weekly basis to determine whether representatives/service groups are providing needed information/orders.
  • Follows up with all leads provided as required.
  • Analyzes customer business through customer POS data and Ty Inc. sales data.
  • Coordinates customer product programs, including securing all items—new and existing—into each customer’s price book.
  • Utilizes exceptional problem-solving, quick thinking, and communication skills to keep relationships with buyers as strong as possible.
  • Performs other related duties as assigned.
Qualifications
  • High School diploma or equivalent.
  • Three to five years of work-related experience.
  • Expert knowledge of gift/collectible and plush toy industry.
  • Proficient knowledge of the Internet, email systems, and Microsoft Office products.
  • Exceptional verbal and written communication skills.
Benefits
  • Healthcare Insurance (Medical, Dental, Vision)
  • Healthcare savings plans (FSA, HSA)
  • Various ancillary insurances (STD, LTD, Life, Accident, etc.)
  • 401(k) participation
  • 401(k) matching
  • Paid Time Off
  • Monday-Friday in office position
Compensation Range:
  • $20-$21.64per hour
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