Workshop Controller & Quality Controller

Workshop Controller & Quality Controller

Role Overview :
We are seeking a proactive Workshop Controller & Quality Controller to lead our workshop operations and ensure every vehicle meets our rigorous safety and quality standards. This is a "hands-on" leadership role where you will be responsible for the entire repair lifecycle—from allocating work to technicians to the final quality sign-off and road test.

Working Hours:

* Monday to Friday: 08:00 – 17:00

* Shift Pattern: 40 hours per week, Monday to Friday

* Lunch: 1-hour unpaid lunch break

Workshop Controller & Quality Controller

Key Responsibilities:

* Workflow Management:
Optimise workshop productivity by allocating jobs based on technician skill sets and ensuring all repairs are completed within agreed timescales.

* Quality Assurance:
Perform final multi-point inspections and road tests on all vehicles to ensure "Right First Time" delivery to manufacturer standards.

* Team Leadership:
Supervise, coach, and motivate a team of technicians and apprentices, maintaining a high-performance culture.

* Process Compliance:
Ensure all work is documented accurately and complies with Health & Safety (HSE) and environmental regulations.

* Communication:
Act as the primary liaison between the workshop and service advisors to provide real-time updates on vehicle progress and parts requirements.

What We’re Looking For from the Workshop Controller & Quality Controller:

* Experience:

Proven experience in a workshop control, supervisory, or senior technician role within a busy automotive environment.

* Technical Excellence: NVQ Level 3 (or equivalent) in Vehicle Maintenance and Repair; an eye for detail is essential for the QC aspect of this role.

* Leadership

Skills:

Ability to lead a team under pressure while maintaining a positive workshop environment.

* Licensing: A full, valid UK driving licence is required for vehicle road testing.

* IT Literacy:
Confident using workshop management systems i.e. Autoflow and Audatext

Workshop Controller & Quality Controller Salary:
Competitive basic salary £35,000 – £45,000 depending on experience