Vehicle Damage Assessor; VDA​/Workshop Controller

Vehicle Damage Assessor / Workshop Controller – Weston‑super‑Mare, England

Salary: £33,000 – 40,000, dependent on experience.

Full time, 40 hours a week, 8:00 – 16:30 with a half hour unpaid lunch break.

We are looking for an experienced Estimator / VDA with a valid ATA VDA qualification.

• Have a good understanding of modern repair techniques on a variety of vehicle makes and models.
• Be capable of inspecting and assessing damaged vehicles.
• Prepare accurate estimates and safe repair methods using computerised estimating systems such as Audatex and Thatcham Escribe data.
• Be conversant with bodyshop management systems.
• Negotiate with customers and engineers to agree repair costings and any additional supplementary work required.
• Keep customers updated during the repair process.
• Produce workshop job schedules while liaising regularly with workshop staff to update the repair process.
• Liaise with parts supplier to ensure correct parts are ordered and delivered.
• Excellent communication skills as the majority of authorisations are negotiated remotely.
• High level of personal and professional integrity.

• Proven experience in estimating and customer service, preferably holding a current ATA and relevant qualification.
• Proficiency in workshop management systems.

• 20 days holiday plus bank holidays.
• Holiday entitlement increased after every 5 years of service.
• Death in Service Benefit.

Location:

Weston-super-Mare, England.