Outpatients and Discharge Lounge Volunteer

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under‑represented within the Trust. Click on this link to find out about our values

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content‑based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

• Providing a friendly welcome to patients and visitors of the clinics.
• Updating patients with waiting times.
• Signposting to other support and services, as required.
• Restocking of resources i.e. cups / leaflets / activity packs and preparing information packs, where applicable.
• Keeping patients company if they are on their own, engaging in conversation and utilising resources where available.
• Providing hot drinks and light refreshments (when agreed with the volunteering area/Division).
• Supporting patients to take off outer wear i.e. coats/jackets, to help prepare for their appointment (where agreed with the volunteering area/Division).
• Occasionally moving patients in wheelchairs from the clinic to a 'pick‑up point' in the hospital (where agreed with the volunteering area/Division).

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we're meeting our pledge.

The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support – developing exceptional people for exceptional careers. UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.

To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed  you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points‑based system.

The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system.

If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Please be aware of scams – unless specified above, we will only communicate with you via c.jobs or  e‑mails and we will never ask you for any payments.