Community Facilities Assistant

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Basis Full time

Job profile for Community Facilities Assistant

Weston-super-Mare 17/08/2026 Community Facilities Assistant Apply online

Salary Level 4:

- £26,403 - £28,142 per annum

Contractual hours 37 Basis Full time

Package Permanent contract - 25 days annual leave per annum, rising to 30 days per annum after 5 years' service

Job category/type Other Services

Date posted 03/08/2026

Job reference EATB
0206

Attachments

Community Facilities Assistant - EATB
0206 - Job

About us.

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

This is a varied, hands-on role at the heart of a vibrant community campus. As a Facilities Assistant, you will support the day-to-day operation of the building, ensuring that facilities, equipment, and spaces are safe, clean, and ready for use. This role may require the post holder to work at other NSC Corporate Landlord maintained buildings.

Working within a corporate landlord environment, you will interact with a wide range of customers and stakeholders, delivering excellent service while carrying out room setups, minor repairs, building checks, and responding to requests from staff, teachers, community users, and partner organisations. No two days are the same, making this an ideal opportunity for someone who enjoys practical work, problem-solving, and helping people.

Working as part of a team, your hours will be worked on a shift basis and will include evenings and weekends.

Key responsibilities of the position would include the following activities:

• Answering radio calls and responding to emails from Campus staff relating to daily issues such as building faults, waste removal, room set ups.
• First line maintenance to include activities such as lamp replacements, unblocking toilets, putting up noticeboards and assembling furniture.
• Reporting of building faults via our Facilities Helpdesk and following up on tasks logged to ensure works have been completed in a timely manner.
• Carry out site safety checks and undertake porterage duties.
• Basic outdoor upkeep (litter picking, gritting paths).
• Travelling to Corporate Landlord maintained sites and carrying out compliance checks or soft FM duties.
• Support CL Team with ensuring compliance with Health & Safety Regs.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Fixed Worker which means you can expect to work in the following way:

• 4+ days in the office.
• Spends most or all of their time in the office, due to nature of the work but can be for reasons such as unsuitable home working conditions or a desire for separation of home and work life.
• The office remains a shared space with cultural encouragement for clear desk policies.

We are looking for an individual who is passionate about customer service, and who possesses the…