Overnight Attendant Residence at Westport Job Westport area,Connecticut USA,Customer Service/HelpDesk

Position: Overnight Attendant The Residence at Westport

The Residence at Westport - Westport, CT 06880 Description

If you have been looking for a career that loves you back... This is the one!

LCB Senior Living is hiring Part-Time Overnight Attendants at The Residence ly today for immediate consideration!

** PART TIME: 8p - 8a shift x 2 days a week**

Wage band: $17.00 - $19.00 per hour based on years of experience!

What We Offer:

Full-Time Associates:
Great benefits starting from Day One!
- Health
- Vision
- Dental
- 401k
- Paid Time Off
- Holiday Pay
Part-Time Associates (24- 29 hours):
- Paid Time Off
- Holiday Pay
Work with an Amazing Team!
Possibility for tuition reimbursement
Rewarding role working with seniors

SUMMARY

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community. The Overnight Attendant represents the community in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for meeting and greeting all visitors to the residence, insuring they sign in, and directing them to the appropriate person/area.

Monitors the security cameras. Walking rounds of the community (interior and exterior). Directs all incoming telephone calls to the appropriate party, clerical duties such as filing, typing, mail sorting, and other projects as assigned.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities described below are representative of those an associate encounters while performing the basic functions of this position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position.

Other duties as requested.

As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.

Perform all duties and responsibilities with a positive attitude.

Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.

Greet guests and visitors in a professional and courteous manner and directs them accordingly.

File correspondence.

Type correspondence as needed.

Monitor the community and it’s surroundings through walking rounds and the monitoring of cameras.

Maintain the front desk in a neat and orderly manner.

Respond to emergency situations by contacting appropriate party; 911, fire department, police, supervisor, etc.

Attend required in-service learning sessions and orientations.

Respond to residents’ needs in a courteous manner.

Update the communication logbook/chat on a regular basis.

Deliver packages to IL, AL, and Reflections residents.

Monitor and respond to AL and ALZ alarming doors and ensure they are responded to timely.

Maintain, monitor and sign out walkie communication and maintain count. Our goal is to keep the walkies at the front desk and have the Front Desk team sign them out to oncoming associates.

Maintain community brochures and stock.

Qualifications

SKILLS AND

QUALIFICATIONS:

(These qualifications meet or exceed NH, MA, CT, RI, VT, NJ and PA State specific requirements.)

Knowledge, Skills and Abilities:

Must have knowledge of basic telephone reception systems and techniques. The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner. The ability to respond calmly to emergency situations is essential. The ability to communicate in English both orally and in writing is essential.

Experience:

Requires six months to one-year prior reception or customer service experience in an office environment. Typing or word processing experience is preferred.

PHYSICAL AND ENVIRONMENTAL DEMANDS

Good physical and mental health. Finger and hand dexterity to handle and manipulate instruments and equipment. Visual and auditory acuity. Must be able to lift a minimum of fifteen (15) lbs. and be able to…


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