Professional Services Sourcing, Senior Manager

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide
, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

The Professional Services Sourcing Manager leads strategic sourcing and supplier management for services that support business operations, including information technology, finance and accounting, human resources, legal, marketing, and related categories. This role partners with business stakeholders to identify business needs, define requirements, evaluate potential providers, run competitive sourcing events, negotiate commercial agreements, and deliver value through cost, quality, risk, and performance management.

The following is a list of essential job functions and responsibilities. This list may be revised at any time and additional duties not listed here may be assigned as needed. Job functions and job responsibilities include, but are not limited to, those listed below. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Strategic Sourcing and Category Management:

• Develop and execute category and sourcing strategies for professional services that align with business priorities, service requirements, and budgets.
• Partner with stakeholders, finance, legal, operations, IT, Marketing and project teams to clarify needs, scope work, establish evaluation criteria, and recommend sourcing approaches.
• Analyze spend, market conditions, supplier capabilities, and total cost of ownership to identify savings, consolidation, demand-management, and process-improvement opportunities.

Supplier Selection and Contract Negotiation:

• Lead end-to-end competitive sourcing events, including market research, supplier discovery, RFx, bid analysis, supplier selection, and award recommendations.
• Negotiate master service agreements, statements of work, pricing, service levels, performance measures, renewals, and other commercial terms in coordination with legal and business owners.
• Manage contract lifecycle activities to support timely renewals, documentation, and commercial governance.

Supplier Performance and

Risk Management:

• Build productive supplier relationships and monitor supplier performance against contractual commitments, service-level agreements, key performance indicators, and business expectations.
• Assess and mitigate supplier, commercial, operational, and compliance risks; escalate issues and help resolve supplier disputes when needed.

Reporting and Continuous Improvement:

• Provide clear reporting for leadership on sourcing activity, savings, supplier performance, market trends, and category opportunities.
• Identify and advance opportunities for process improvement, demand management, supplier consolidation, and cost optimization.

• Bachelor's degree in business, procurement, supply chain management, or a related field; advanced degree preferred.
• Five or more years of strategic sourcing, procurement, vendor management, and/or contract management experience, including professional services categories.
• Experience with sourcing, procurement, and contract-management systems;…