Quality Systems Associate

Quality Systems Associate

Full Time Westport, CT, US

Salary Range: $50,000.00 To $60,000.00 Annually

Quality Systems Associate

Quality Department

Reports to Sr. Manager Quality Systems

19 Newtown Turnpike, Westport, CT 06880

Full-time on-site position

Bio Wave is a Medtech company redefining pain management through our innovative, non-invasive technology that delivers powerful relief without drugs or surgery. We offer a range of products designed to meet the unique needs of different markets, delivering effective, customized pain relief solutions where they’re needed most. Our technology is backed by clinical evidence and real-world results, helping patients reduce pain, restore function, and reclaim their lives.

Trusted by healthcare professionals, athletes, veterans, and individuals alike, Bio Wave targets pain at its source to provide long-lasting results.

Our Vision is to transform pain management by solving complex pain conditions with innovative, patented, drug-free technology and patient-first, collaborative support - empowering clinicians to deliver better outcomes and enabling people to reclaim their lives with less pain and more possibility.

Our Mission is to help people win their battle with severe pain.

Support the maintenance and day-to-day administration of Bio Wave’s Quality System. This entry-level role assists with document control, training records, change management, nonconformances, CAPA, complaints, and risk management activities, while helping the organization maintain compliance and quality objectives for Bio Wave .

To perform this job successfully, an individual must be able to perform the following satisfactorily (other duties may be assigned). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist with maintaining quality system records and reports, including CAPA, nonconformance, document control, training, and audit tracking logs.
• Support CAPA and nonconformance processes by following up on due dates, collecting documentation, and helping ensure records are complete and current.
• Assist with document control activities, including formatting, routing, issuance, revision updates, and archival of quality system documents.
• Help support internal and external audit readiness by organizing records, preparing documentation, and assisting with follow-up actions.
• Maintain training records and help ensure employees are assigned and complete required quality system training.
• Provide administrative and coordination support for quality system improvements and electronic QMS activities, as assigned.
• Additional responsibilities as required by management.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies.

• Achievement focus – demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.
• Communications – exhibits good listing and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Quality Management – Foster’s quality focus in others. Improves processes, products and services. Measures key outcomes. Sets clear quality requirements. Solicits and applies customer feedback.
• Teamwork – balances team and individual responsibilities. Contributes…