Retail Sales Associate - Main

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For the past 25 years, we’ve committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It’s what we do best, and we’re on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we’re strong, but together we’re unstoppable.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

• Become an expert of the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
• Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni-channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes as required.
• Be courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver focused on continuous improvement, always learning, open to feedback, and taking necessary actions.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.

• Merchandise discount: 50% off at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet.
• Competitive Paid Time Off.
• Volunteer hours allowance.
• Extensive 401(k) plan with company matching.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Additional benefits available.

We are an equal-opportunity employer committed to diversity and inclusion, recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity in 2022.

Hourly Range: $15.69 - $16.00 USD

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Sales and Business Development
• Industries:
  Apparel & Fashion