Tech Support Spec, Sr; PGen

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Work Place Flexibility:
Hybrid

Legal Entity:
Entergy Services, Inc.

-ESI (OLD)

This position can be filled as a Technical Support Specialist I, II, III, or Senior depending on the candidate's qualifications and experience.*

Position can be located near the ETS East Region which is from New Orleans, LA to all of MS Plants

Responsible for developing, implementing, and managing improvement projects, and/or provide diagnostic subject matter expertise to enhance the overall reliability, efficiency, and safety of the plant.

• Conduct root cause analysis and prepare reports for management use
• Provide primary or backup technical support for various plant systems and processes
• Utilize experience, knowledge, and online monitoring systems and tools to analyze, trend, and monitor plant equipment performance data in an effort to improve plant operation
• Provide technical support to maintenance, outage, and capital projects
• Technical Lead on specific / complex projects
• Support equipment problem solving, condition assessments, and represent Entergy during OEM discussions or shop repairs. May engage in the review of diagnostic services (vibration analysis, off-line motor testing, Infra‑red, performance testing, vacuum leak‑detection, etc.) done by a 3rd party.

• High school diploma or GED or equivalent work experience
• Desired:
  • Associate Degree in Engineering Technology or B.S. Degree in Science in a technical field

• Tech Support Specialist I: 0‑2 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist II: 2‑4 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist III: 4‑6 years of power plant or relevant technical experience is preferred.
• Tech Support Specialist Sr: 6+ years of power plant or relevant technical experience is preferred.

• Proficiency in all applications of the Microsoft Toolkit
• Must possess good computer skills
• Ability to work independent of direct supervision
• Good communication skills also required
• Duties often require call outs and work after normal hours
• Be able to keep records and reports

• None

Primary

Location:

Louisiana-Westwego Louisiana :
Westwego || Louisiana :
Killona || Louisiana :
Metairie

Job Function:
Engineering

FLSA Status:
Professional

Relocation Option:
No Relocation Offered

Union description/code: NON BARGAINING UNIT

Number of Openings: 1

Req

Travel Percentage: 50% to 75%

Additional Responsibilities:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Accessibility:
Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for.

Employee Services will contact you regarding your request.

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The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual…