Human Services Office Manager

The Town of Westwood seeks a highly organized, customer-focused professional to serve as Office Manager for the Human Services Department. This is a part-time, 10-hour per week position that plays a central role in supporting the daily operations of the Human Services Department while helping ensure high-quality services for residents across the community.

The Office Manager will also work closely with the Council on Aging Director on daily operations while supporting department-wide initiatives under the direction of the Human Services Director. This is an ideal opportunity if you enjoy meaningful public service, thrive in a fast-paced environment, and take pride in helping a busy organization run smoothly.

• Serves as primary administrative support for the Human Services Department Administration, and provides assistance across multiple Human Services Department service areas, as needed.
• Prepares correspondence, reports, spreadsheets, presentations, databases, and other administrative materials.
• Assists with budget development, financial tracking, account management, and departmental financial operations.
• Processes purchase requisitions, invoices, payment requests, and related financial documentation and supports weekly warrant preparation.
• Maintains payroll records and assists with leave tracking and personnel administration for Human Services and, if needed, Council on Aging (COA) operations.
• Serves as a primary point of contact for residents, community organizations, vendors, volunteers, and Town departments.
• Assists COA staff with day-to-day operations, including room preparation and breakdown for programs, meetings, and events.
• Supports planning and coordination of community programs, special events, public ceremonies, and departmental initiatives.
• Assists with publicity, marketing, and community outreach efforts by utilizing communication tools designed to increase awareness of programs and services.
• Helps maintain and expand the department’s social media and public communications presence using a variety of digital and creative communication platforms.
• Assists with the implementation and ongoing use of program management software and other administrative technology systems.
• Co-ordinates event logistics, volunteer recruitment, vendor coordination, sponsorship administration, contract processing, and permit requirements.
• Manages scheduling and use of Wentworth Hall meeting and event spaces.
• Maintains confidential personnel, financial and resident information, and exercises sound judgment when handling sensitive matters.
• Performs related duties as assigned.

• High school diploma required;
  Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or a related field preferred.
• Three to five years of progressively responsible administrative, office management, customer service, municipal, nonprofit, financial, communications or related experience.
• Equivalent combination of education and experience will be considered.
• Strong organizational and time management skills with exceptional attention to detail.
• Demonstrated ability to manage competing priorities, work independently, and exercise sound professional judgment.
• Experience with budgeting, payroll processing and financial recordkeeping functions.
• Experience with social media platforms, electronic communications, design or marketing applications, or related technologies is desirable.
• Excellent customer service, interpersonal, and communication skills.
• Demonstrated ability to work effectively with older adults, community members, volunteers, and staff.
• Proficiency with Microsoft Office applications and modern…