CIAM Platform Delivery Lead: Passwordless Identity
Listed on 2026-11-05
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IT/Tech
Cybersecurity, IT Project Manager
Citizens is seeking a Product Manager for Customer Identity & Authentication to lead delivery of a next-generation CIAM platform across mobile, digital, and branch channels. You will drive OTP consolidation, risk-based authentication, and passkeys adoption, partnering with Security, Fraud, Digital, and Technology to balance security with customer experience and growth.
You will own the roadmap, establish enterprise authentication standards, track KPIs like conversion and fraud reduction, and
Are you ready to take on the CIAM Platform Delivery Lead:
Passwordless Identity role at Citizens?
Consider building your career as a CIAM Platform Delivery Lead:
Passwordless Identity at Citizens.
The CIAM Platform Delivery Lead:
Passwordless Identity position in the Management & Operations field is open for applications.
We have an opening for a CIAM Platform Delivery Lead:
Passwordless Identity in Westwood, MA, United States within Management & Operations.
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