Conversation Designer - AWS Connect IVR & UX

A financial services client is seeking a Conversation Designer to create and optimize human-like voice interactions within their AWS Connect IVR system. This position involves designing intuitive conversational workflows, collaborating with cross-functional teams, and analyzing data to enhance customer experiences. Candidates should have hands-on experience with AWS Connect and strong skills in conversational design principles. This is a hybrid role that allows flexibility in work location across multiple states in the US.
The Conversation Designer - AWS Connect IVR & UX position in the Marketing & Media field is open for applications. As a Conversation Designer - AWS Connect IVR & UX, you will play an important part at Creative Circle in Westwood, MA, United States. We invite applications for the Conversation Designer - AWS Connect IVR & UX position located in Westwood, MA, United States.