Medical Receptionist

Description

$500 sign on bonus. Up to 40 Hours a week

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, elevate issues as needed, and ensure a positive experience.
• Team
  
  Collaboration:
  
  Work seamlessly with providers, clinical and administrative staff, and external partners.

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable - varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on:
Care for our patients and team, effective Collaboration
, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.