Receptionist, Healthcare

Overview

Join our team as a day shift, full‑time Receptionist in Westwood, NJ.

Why Join Us?

• Thrive:
  Empowered with career growth, tuition assistance, and resources supporting wellness, education, and financial well‑being.
• People‑First:
  Paid time off, comprehensive health benefits, supportive inclusive culture.
• Make Healthcare Better:
  Advanced technology supporting team and patient care.
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Pascack Valley Medical Center is a 128‑bed, full‑service, acute‑care community hospital with a new emergency department, a state‑of‑the‑art maternity center, a women’s imaging center, and an ICU.

• Provides a superior level of secretarial duties and reception services to doctors, patients, and staff.
• Enters, maintains, and reports all medical history using the Electronic Medical Record (EMR) system.
• Updates all patient files, ensuring documents are accurate, confidential, and compliant.
• Greets, checks in and out patients, and informs other medical staff of patient arrivals.
• Assists in maintaining inventory of necessary supplies and instruments.
• Schedules appointments, follows up on no‑call/no‑show, and discharges patients.
• Answers inbound practice calls, greets vendors, and sets vendor appointments.
• Conveys messages in writing, electronically, and verbally.
• Maintains physicians’ calendars, prepares doctors’ notes (return to work, school, or leave notices), and other correspondence as directed.
• Scans, files, faxes documents, and prepares and sorts mail.
  
  Ensures waiting and reception areas remain orderly and clean, reporting any damage.
• Acts as a liaison with patients, referrals, general practitioners, health‑care professionals, and families in a compassionate manner.

• High School diploma or GED.
• Higher education may substitute for experience.
• 1+ years’ experience in a hospital or physician practice setting.
• Basic to intermediate EMR knowledge.
• Basic to intermediate Microsoft Office knowledge.
• Associate’s degree in a related field (preferred).

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.