Night Manager

City Wide Facility Solutions is seeking a Janitorial Compliance Night Manager to join our team. The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, and maintaining the relationship between City Wide and Independent Contractors. The employee must possess the ability to review the client contract and verify that work expectations have been met.

This role requires the ability to travel within a service area.

Service Areas:
Bergen County;
Passaic County.

Pay Rate: $21/hr - $24/hr, depending on experience and capabilities.

Hours:

Part time up to full time; hours vary throughout the week, primarily 2nd shift (4:00 pm to 12:00 am).

• Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems
• Review scope of work and ensure quality assurance per account to retain existing business and gain new business
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
• Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
• Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Reliable transportation is a must (car allowance provided in addition to hourly compensation)
• Other duties as necessary

• High school diploma required or equivalent experience in commercial janitorial services industry
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
• 3-5 years of Janitorial / Building Maintenance Experience
• Strong planning, organization skills, and attention to detail
• Bilingual is a plus!
• Reliable transportation
• Willingness and ability to clean and assist if needed
• CRM experience preferred

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 45 pounds.

City Wide Facility Solutions offers a competitive compensation and benefits for this position.

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve.

Read more about City Wide at

City Wide is an Equal Opportunity Employer.