Office Manager

Location:

Wetherby, West Yorkshire
Type:
Full-time | Office-based
Salary: £38,000-£45,000 (Dependent on Experience)

A fast-growing business. A pivotal role. A chance to make real impact.

We're working with a rapidly expanding, family-owned business that supports one of the UK's most vital sectors. Known for exceptional service, speed, and attention to detail, this business is transforming kitchens and dining environments nationwide — and they're looking for a highly capable Office Manager to become the engine behind their daily operations.

This is not a typical office management role. It's hands-on, varied, and central to the success of the business.

The Role

Working closely with the Founder/Managing Director, you'll be at the heart of the operation — supporting clients, suppliers, and internal processes from initial enquiry through to delivery and aftercare.

This is a true end-to-end role, ideal for someone who thrives in a fast-paced environment, enjoys responsibility, and takes pride in delivering an outstanding customer experience.

Key Responsibilities

Managing inbound enquiries and client queries
Preparing and issuing accurate, timely quotations
Sales support to the Managing Director (quoting, sourcing, pricing)
Processing sales and purchase orders
Liaising with suppliers and customers to ensure smooth project delivery
Managing customer service follow-ups and warranty claims
Maintaining CRM and product databases
Supporting pricing, sourcing and project coordination
Keeping the office organised and improving internal processes
Producing weekly and monthly reports for senior stakeholders

Values That Matter

This business is deeply values driven. The successful candidate will naturally align with:

Customer Centric:
Everything starts and ends with the client
Agile:
Fast, flexible and collaborative
Personal:
Relationships matter — internally and externally
Responsive:
Speed isn't a buzzword, it's a standard
Entrepreneurial:
Ownership, initiative and continuous improvement Requirements

Proven experience in office management and/or sales support
Highly organised with excellent attention to detail
Confident handling client conversations — including challenging ones
IT-literate; experience with CRM systems such as Hub Spot or Dynamics 365 is a plus
A proactive, solutions-focused mindset
Comfortable in a small, fast-moving team
Someone ambitious who wants to grow with the business and take on more responsibility over time Benefits

A chance to shape the role and influence how the business operates
Work closely with the Founder in a trusted, impactful position
Be part of a close-knit, values-led team
Free parking and flexible working discussions
Competitive salary and generous holiday entitlement
The satisfaction of supporting a critical UK sector
A culture where speed, service and relationships truly matter

If you're looking for a role where your organisation, drive and people skills will genuinely make a difference — this could be your next step