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E-commerce Customer Experience Lead

Job in Wetherby, West Yorkshire, LS22, England, UK
Listing for: Elevation Recruitment Group
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 52000 GBP Yearly GBP 40000.00 52000.00 YEAR
Job Description & How to Apply Below

Elevation Recruitment Group is seeking a Customer Service Manager for a growing online retail business. This hands-on leadership role will manage a small team, oversee complex customer complaints and help improve the overall customer experience.

You will work closely with Operations and other departments to ensure service excellence, monitor KPIs, and identify opportunities to enhance processes, performance and customer satisfaction across the business.

We have an opening for a E-commerce Customer Experience Lead in Wetherby, England, United Kingdom within Management & Operations, Sales.

Are you ready to take on the E-commerce Customer Experience Lead role at Elevation Recruitment Group?

We would love to welcome a new E-commerce Customer Experience Lead to our group in Wetherby, England, United Kingdom.

For the E-commerce Customer Experience Lead position at Elevation Recruitment Group, we are reviewing applications now.

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