Internal Account Manager

An established and growing interior design business is seeking a Internal Account Manager, This is an exciting opportunity for someone looking to step into a role within a supportive and ambitious team environment.

Overview

We are seeking a motivated and customer-focused Internal Account Manager to join our growing team. This is a client-facing role responsible for managing and developing existing customer accounts, building long-term relationships, and identifying opportunities to grow revenue within the business.

The successful candidate will act as a key point of contact for customers, ensuring excellent service delivery while supporting sales growth through, product focuses, upselling, and cross-selling activities.

Key Responsibilities

Build and maintain strong relationships with existing customers

Manage customer accounts and identify upselling and cross-selling opportunities

Respond promptly to customer enquiries and resolve issues professionally

Prepare quotations, contracts, and sales reports

Coordinate with external sales teams, customer service, and operations departments

Monitor account performance and customer satisfaction levels

Maintain accurate customer records using Pipedrive CRM

Identify opportunities to increase account value and customer retention

Support the wider sales team in achieving business targets

Skills & Experience Required

Previous experience in account management, sales, or customer relationship roles

Excellent communication and relationship-building skills

Strong sales and negotiation abilities

Experience using CRM systems, ideally Pipedrive

Highly organised with the ability to multitask effectively

Commercially aware with a proactive approach to problem-solving

Strong attention to detail and administrative skills

Ability to work independently and as part of a team

LS22 and fully office based

35,000 and company sales bonus

Career development opportunities, Ongoing training and professional development

Company benefits package

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK.