Secretary ; Confidential); Office​/On-site

• Location:
  
  Wethersfield, CT
• Full-time | 1st Shift
• Monday – Friday | 40 hours per week
• Situational telework available

Grievance Arbitration Cases. The SBMA secretary is responsible for handling the administration of grievance arbitrations, including processing the request, assigning arbitrators to hear the matter, scheduling hearings, corresponding with the arbitrators and the parties, and preparing the hearing rooms. This task also requires processing and distributing the arbitration awards.

Mediation Cases:
The SBMA secretary will process and follow up on all requests for mediation for grievance mediation matters. This involves assigning the mediator, assigning case numbers, sending all correspondence confirming mediation requests and assignments, maintaining accurate email addresses as needed for mediators, entering information into the database and routine scheduling.

Interest Binding Arbitration:
Binding arbitration is the impasse resolution process for collective bargaining with Labor and Employers. This process is governed by statute and requires attention to detail and timely follow up with the parties. Duties include creation and execution of numerous letters to the parties. This correspondence is time sensitive, requires extensive record keeping and sequential processing of progressive letters relating to the selection of the binding arbitration panel, scheduling of hearings and possible waivers of timelines.

Mediation can also be requested at any time during these procedures, the secretary then processes the mediation request.

Closing Contract Case Files, Processing Contract Awards:
All of these areas similarly require attention to detail, the production and processing of multiple types of correspondence, directing parties to complete the necessary forms related to each function, distribute completed materials (Binding Arbitration Awards) to various recipients, adding information to the database and closing the files. The secretary will adhere to a variety of time sensitive schedules for these processes.

SBMA Phone Coverage and Cross Training:
Phone coverage is a team activity shared by the SBMA secretarial staff. Due to the limited number of staff, the secretaries are cross trained to be competent in all facets of the SBMA office work, including receipt and processing of grievances and grievance payments, scheduling grievance arbitrations and assigning arbitrators, researching Motions to Vacate, and ordering supplies. These are only some examples of the skills and knowledge required through cross training.

Become familiar with the process of complex binding arbitration procedures to accommodate peak periods. Assist staff as needed to answer questions regarding the process. Prepare excel reports and worksheets for cases, help staff with this process so they can process these cases on their own when necessary. Aid mediators as they move forward with the mediation process; check on all reports, case follow up, mediation sessions and necessary forms to be certain all are updated in a timely manner.

Related duties as required.

• View our State Employee Benefits Overview page!
• Professional growth and paid professional development opportunities.
• A healthy work-life balance to all employees!
• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  for more information.

The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-integrated services that serve the needs of our customers.

In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.

TYPING:
Using computers, tablets, and other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.;
Proofreads for content;
Edits using…