Senior Team Administrator

• Location: Dakota, Weybridge

We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This full-time permanent role has a starting salary of £30,647per annum, based on a 36-hour working week.

J
oin us as a Senior Team Administrator and play a vital role in supporting education services that make a real difference to children and families.

The office base for this position is
Dakota, 11 De Havilland Drive, Weybridge KT13 0YP
, and the role allows for hybrid working. Our Educationbusiness support teams provide support to front line workers and, whilst you won't be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines.

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

We are seeking a full-time Senior Team Administrator to join our dynamic Business Support Team within the Children, Families & Lifelong Learning directorate. This is a varied and rewarding role where you will play a key part in supporting education services and ensuring smooth, efficient processes for frontline teams.

• Work collaboratively
  with education professionals and partner agencies to deliver timely and accurate support.
• Manage complex workflows
  , ensuring priorities are met and processes run seamlessly.
• Guide and support junior colleagues
  , fostering a positive and productive team environment.

• Processing referrals and distributing reports.
• Liaising with professionals across Education and external agencies.
• Maintaining accurate records, spreadsheets, and databases.
• Responding to telephone enquiries and providing clear, professional communication.
• Taking and distributing meeting notes promptly to all relevant parties.
• Monitoring timescales and providing performance information to support service delivery.

• Highly organised
  , proactive, and confident in setting priorities and meeting deadlines.
• Skilled at using initiative and identifying opportunities for streamlining and process improvement
  .
• Comfortable taking ownership of specific areas and ensuring all aspects of workflow are completed to a high standard.
• Excellent interpersonal skills and strong written and verbal communication.
• Experience handling confidential information in a customer-focused environment.
• Ability to work under pressure and meet tight deadlines without compromising accuracy or quality.

• Resilience and adaptability to changing processes.
• Willingness to learn and develop new skills.
• Confidence in using initiative.
• A flexible attitude to change in processes as the service requires

In order tobe considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Strong administrative and organisational skills
• Excellent communication and customer service
• Ability to manage priorities and deadlines
• Proficiency in Microsoft Office and digital tools
• Experience supervising or mentoring staff

To apply , werequestthat yousubmita

CVand respond to our 4 application questions.

Beforesubmittingyour application, we recommend you read the job description &Our Life at Surrey handbook to get an insight into working at Surrey.

For an informal discussion please email

Gemma Condron.

The…