Shipping Administrator

Location: Byfleet

Shipping Coordinator / Sales Administrator

Byfleet

£27,000 - £30,000

Our client is seeking a highly organised Shipping Coordinator / Sales Administrator to join their fast-paced and dynamic sales team. In this role, you will play a key part in supporting the sales function, ensuring smooth operations and efficient processes across the department. This is an excellent opportunity for a motivated professional looking to develop their skills and advance their career within a growing business.

Key Responsibilities:

Manage and coordinate global shipments, ensuring timely delivery to customers worldwide.
Process sales orders accurately and maintain up-to-date records within the sales database.
Support the sales team by preparing quotations, proformas, and handling customer orders and enquiries.
Maintain strong product knowledge to assist customers effectively and provide excellent service.
Process returns promptly and carry out general administrative duties as required.

Key

Skills:

2+ years experience in customer service or sales administration within an office-based environment
Shipping experience is desirable
Confident and professional telephone manner with the ability to handle customer enquiries effectively.
Strong organisational and multitasking skills, with excellent attention to detail and accuracy.
Excellent verbal and written communication skills, able to build positive relationships with customers and colleagues.
Proficient in Microsoft Office applications, including Word, Excel, and Outlook; experience with CRM systems is advantageous.

Benefits:

Company pension
Free onsite parking
30 days annual leave including bank holidays
Progression opportunities